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The leading example of upscale food might be AT&T Park in San Francisco.

Our Total Solution Approach

We are on a mission to be #1 in Hospitality by dedicating ourselves to providing a total solution platform to our clients that does much more than solely serve food. Our service solution addresses the overall guest experience – no exceptions! We are so devoted to this prospect that we have trademarked the concept:

E3 Executing Extraordinary Experiences™, to be held true for each and every guest every time, every day.

A central component of the E3 mission is our ‘Think It. Build It. Fix It.’ approach, which involves the rapid development and deployment of a number of initiatives across several dimensions to create enhanced experiences and larger Returns.

To that end, Centerplate has launched the Centers of Excellence, a company-wide platform leveraging the firm’s deep hospitality expertise to facilitate revenue-enhancing, service innovations in the quickest manner possible. The Centers of Excellence incorporates teams which are tasked with developing best practices for maximizing both the guest experience and client profitability. In addition to intelligence on technology innovation, service efficiencies and menu development, the Centers combine the collective expertise of Centerplate’s senior management with institutional company knowledge and ongoing operational improvements. The goal of this collective expertise is to address areas such as human capital and training; frontline, GM Academy, Leadership Institute, marketing and promotions, error prevention, supply chain management and profitability control.

We have created two of these teams, each one focused on the unique needs of the different sectors of our business - Sports and Entertainment and Convention Centers. Each team is led by two of the strongest hospitality leaders in their respective fields.

Sports

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Bill Greathouse

Bill is admired for extraordinary contributions to enhancing the fan experience in his 35 year career. He has focused on serving fans at Major and Minor League Baseball, Pro and College Football, University Athletic Operations, Soccer, Basketball and Hockey. Among the high profile events he's managed are five World Series, four College World Series, various All Star Games (most recently at AT&T Park), Pro Bowls, NFL Playoff Games, MLS Games and NCAA Playoffs. Bill is an expert at pleasing fans and increasing Returns.

Scott Marshall

Scott was a quarterback at USC. After graduating Scott joined Centerplate’s San Diego Chargers operation, where for nearly 20 years he's been involved in virtually every aspect of the business. Now, as Vice President and General Manager, Scott has performed brilliantly. He enhances the fan experience as evidenced by the excellent food and beverage service at the 1998 and 2003 Super Bowls. Additionally, he played a key role in the opening of Safeco Field, AT&T Park, INVESCO Field at Mile High, and University of Phoenix Stadium.

 

Convention Centers

Kyle Kandel

Kyle has more than 25 years experience and is recognized as one of the strongest convention center guest experience managers in the country. He is a Culinary Institute of America graduate who worked as a chef for more than 15 years in some of the most notable properties in North America. Since joining Centerplate, he has led operations at premier convention centers including the Jacob K. Javits Center, the Miami Beach Convention Center, the Walter E. Washington Convention Center and the Direct Energy Centre in Toronto.

John Vingas

John joined Centerplate in 1995 as General Manager of the San Diego Convention Center. In that role, he supervised all food and beverage services for countless groups including the Republican National Convention, American Express, Ford Motor Company, Microsoft and IBM. Prior to joining Centerplate, John was a senior manager in the W.R. Grace Hotel Corporation, overseeing the West Coast. Additionally, John contributes to the local community through his service on the Board of the San Diego Food Bank.

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