Centerplate is one of North America's largest providers of quality food and beverage, catering, merchandise and facility management services for many of America's best-known sports, convention and entertainment venues.

"Craveable Experiences. Raveable Results." ™

We are currently seeking a Human Resources Manager at the Jacob K. Javits Convention Center located on the Westside of Manhattan in New York City.

The Javits Center has 814,000 square feet of exhibit space divided into 11 different halls.  The space hosts 80 to 90 major trade shows with a total of 200 events per year. 

This position serves as a business partner to Senior Management to provide sound leadership and guidance that assist in meeting operating and financial goals, client objectives and customer needs at the unit level.

ESSENTIAL RESPONSIBILITIES
• Responsible for coordination of all interviews, application and pre-employment processes, partnering with all departments to identify and select the most qualified candidates.
• Ensures optimum staffing levels exist throughout the unit at all times for operational success.
• Performs this by partnering with all departments to proactively meet staffing needs, inclusive of hourly, salary and temporary associates.
• Develops and leads “check-in” processes and procedures.
• Responsible for the coordination of all departmental orientation of new employees, on-the-job training, and informing them of all appropriate safety and sanitation requirements.
• Supports Corporate initiatives/strategies.
• Administers employee recognition programs. Champions positive employee relations.
• Ensures correct administration of Collective Bargaining Agreement.
• Participates in grievance, arbitration, contract negotiation proceedings, as requested.
• Accountable for the effective management, administration, investigating, resolving and reporting of all Worker’s Compensation and Unemployment Claims, Affirmative Action, EEO, Harassment, Discrimination, and other ER issues.
• Provides professional consultation to General Manager and Leadership Team regarding performance management, career development and staffing strategy implementation.
• Demonstrates leadership for the Human Resources function by utilizing sound, professional judgment during recommendation and decision making processes.
• Proactively ensures that HR Audits are completed and compliant.
• Responsible for the consistent execution of organizational goals and objectives.
• Manages disciplinary process, exit interviews and coaching and counseling sessions.
• Manages payroll process.
• Ensures that all governmental regulations are compliant relative to FLSA / and all relevant wage and hour laws.
• Investigates and authorizes/validates any/all payroll discrepancies, if applicable.
• Manages the Annual Assessment Process, by assisting with the development of Career Roadmaps for each manager – coordinates internal / external development opportunities via Talent Surveys.
• Implements necessary training programs specific to the unit.
• Directly responsible for proactively managing the Risk Management Objectives.
• Communicates organizational objectives relative to Alcohol Awareness Program, and Hazardous Material Program.
• Maintains and communicates necessary reports – Alcohol Incident Forms, Incident / Accident Reports, Liability Claim Forms, Food borne Illness Reports, etc…
• Provides necessary training (TIPS, Serve Safe, Hazmat / Ecolab, Forklift, etc.)
• Establish relationships with local area educational institutions – targeting their appropriate programs to establish a recruitment pipeline.
• Cultivate involvement with community events that strengthen company presence.
• Perform other related duties, tasks and responsibilities as requested and required from time to time.
• Knowledgeable of all federal, state, and local laws

QUALIFICATIONS/SKILLS:
Required:
• 4 years previous experience in an HR Generalist role.
• Demonstrated successful interfacing with a variety of organizational functions to get the job done.
• Prior Labor Relations experience required.
• Experience in service industry and hospitality field.
• Take initiative to solve problems and improve processes as needed.
• Have the ability to build and maintain strong relationships.

Preferred:
• Bachelor's degree (HR or organizational development would be more desirable).
• Preferred Professional Human Resources (PHR) certification or higher.
• NPO experience a plus.

OTHER REQUIREMENTS: Must be able to independently inspect and maneuver throughout facilities in a fast-paced, often tightly-quartered, environment. Hours may be extended or irregular to include nights, weekends and holidays. Travel may be required.

This position is accompanied by a competitive salary and benefits package.

*Include salary requirements when applying.
* Email resumes to resumes@centerplate.com or fax to David Winarski at 864-598-8686

Thank you for expressing interest in employment with Centerplate. While only those candidates considered for this position will be contacted, your resume will remain on file.

Centerplate is an Equal Opportunity Employer.